Welcome to Market Monitor

Privacy

• Who are we?
• What information are we collecting?
• Cookies
• How are we using your information?
• Transfer of data
• Do we collect information securely?
• How can you obtain a copy of your information?
• What happens if we change this policy?

Who are we?

Here at Market Monitor we are committed to ensuring that all your personal information that is collected is kept private and adequately protected. We adhere to the Data Protection Act 1998 and we are also registered on the public register of data controllers maintained by the Information Commissioner. Along with this we are also members of the Direct Marketing Association (DMA) who provide best practice guidelines.

We are part of the Bisnode Group of companies, who operate across Europe, with subsidiary companies in over 18 countries. This policy only covers our website – www.market-monitor.co.uk. Additional web sites within the Bisnode Group are governed by their respective privacy statements. We are not responsible for the data policies or procedures or the content of other linked web sites outside of the Group.

What information are we collecting?

We collect personal information from visitors to this web site through the use of enquiry forms and every time you e-mail us your details, including:

• Name
• Company Name
• Address
• Telephone Number(s)
• Email Address
• Transactional or Lifestyle data

We may also use email communications/questionnaires to collect the personal data highlighted above, but only after receiving permission to do so.

Other than this, we do not store or capture personal information but simply log your IP address (this is the technical standard which ensures messages get from one host to another and that the messages are understood) which is automatically recognised by the web server.

In order to understand how you use our website and also our email communications we use use tracking software and pixels to understand how our site/emails are navigated and used. This practice does not involve the capture of any personal data however it would be possible to link some activity back to you as an individual user. The objective of this practice is to ensure that design and layout of out site and emails meet your expectations and allow us to make suitable improvements in the future.

Cookies

We use "cookies" to store and collect information regarding your usage of the website. They're small pieces of information stored by the browser on your computer's hard drive. They send information stored on them back to our web server when you access our website. These cookies do not contain any personally identifying information, but they do enable us to put in place personal settings and load your personal preferences.

How are we using your information?

We process personal information collected via this web site for the purposes of:

• Identifying potential customers or subscribers
• Dealing with your requests and enquiries
• For identity validation and fraud reduction
• Carrying out customer and marketing research
• Providing you with information about products and services offered by Market Monitor
• For work planning, management and strategic decision making
• For data hygiene, data integration, update and validation of files
• Processing your application for employment at Market Monitor

We do not sell personal information collected through this site or use your personal information for any other purposes than those stated above.

If at any point data is transferred outside of the EEU then we will ensure that the physical transfer and subsequent use of data fully adheres to the legislation required within that particular country.

Transfer of data

As Market Monitor evolves as a business this may lead to a change of ownership or divisions, subsidiaries, affiliates or portions within Market Monitor. In this situation, personal data is typically considered a transferable asset. Also, in the event that we or a part of its divisions, affiliates or subsidiaries are purchased, personal data will be one of the transferred assets.

Do we collect information securely?

We take security very seriously and make considerable investments to keep our sites and systems secure and to prevent personal data from being made available to any unauthorised persons or businesses.

How can you obtain a copy of your information?

You have the right to request a copy of all information and personal data that we collect on you. To request a copy of this information (for which we will charge the statutory fee of £10) please contact us using the details below:

Market Monitor Ltd
6 Centre Parade
Place Farm Way
Princes Risborough
Bucks
HP27 9JS

Tel: 01844 274166
Fax: 01844 274286
Email: info@market-monitor.co.uk

If you have previously subscribed to, and no longer wish to receive any of our email broadcasts, or other information for which you have subscribed via this website, then please contact us so that we can remove your details.

What happens if we change this policy?

We may make changes to this Privacy Policy from time to time. The most up to date copy will always appear on this website, along with the date that the policy came into affect. By using the website after the date we make any changes, you are agreeing to the changes.

Last Updated - June 2008